Info about the services we provide
version july 2023
Notifications concerning Mint Advocaten for the purposes of the Services Act.
At Mint Advocaten, we place great priority on open communication, which is also why we want to provide our clients with adequate information about the Services Act. We notify our clients that they should read the provisions of the Services Act before Mint Advocaten provides services.
1. Information
If you use our services, you are entrusting your case file to Mint Advocaten, which is the trading name of KVGLAW BVBA with its registered office at Godveerdegemstraat 101, 9620 Zottegem, Belgium and registered in the Crossroads Bank for Enterprises under number 0834.095.674. You can contact Mint Advocaten at the address shown above, or by emailing e-mailadres karel@mintadvocaten.be. The lawyers who work on your case file are registered at the Oudenaarde Bar Association.
Your lawyer has professional indemnity insurance with AMLIN EUROPE NV through the Flemish Bar Council (Orde van Vlaamse Balies) and its broker Vanbreda Risk & Benefits. The terms of this professional indemnity policy provide cover for the consequences of acts committed throughout the world and for activities which are carried out by your lawyer at his or her office located in Belgium. However, it does not cover claims that may be filed against your lawyer in the US or Canada, or under the laws or jurisdiction of the US or Canada. The insurance offers a guarantee of EUR 1,250,000 per claim.
The lawyers at Mint Advocaten provide the following services: legal advice and support and representation in legal action, mediation and arbitration.
2. Fees and General Terms and Conditions
Mint Advocaten would like to expressly inform you about its fees and charges. You can read about how the fees are charged in the General Terms and Conditions. This will also be explained during your first meeting before Mint Advocaten performs services for you.
You can consult the General Terms and Conditions of Mint Advocaten on the website www.mintadvocaten.be. The agreement that you make with your lawyer is governed by Belgian law and only the courts of the judicial district in which the head office of the company is located have jurisdiction for any potential claims, unless there is another mandatory law to the contrary.
3. Complaints
Mint Advocaten places great importance on providing a high-quality service. If you as a client have a complaint concerning the services provided by Mint Advocaten, we would be pleased to hear this complaint and we will try to find a solution for you with a view to improving the services we provide. You can always send your complaint by email to karel@mintadvocaten.be or write to our office at Godveerdegemstraat 101, 9620 Zottegem, Belgium. You can also reach us by telephone on +32 (0)9 39179 18.
Your lawyer is not subject to codes of practice other than those of the Flemish Bar Council and his/her Bar Association. Ligeca is the ombudsman service for consumer disputes relating to the legal profession.
The ombudsman tries to resolve problems between lawyers and their clients outside of the courts. Clients who are dissatisfied with the service provided by their lawyer can lodge a complaint with the ombudsman.
For more information, visit http://oca.ligeca.be/.